FAQ

Can I or anybody else look through my phone to review the data I have sent via KOORCA®?

No. Your phone does not store any data sent using KOORCA. After you tap the Emergency Call or CCTV button there is no evidence of that transmission remaining on your phone at all. This feature makes it impossible for an offender to know if a clear image has been tagged. They are left to assume it has.

How will law enforcement agencies use the data?

When a crime is reported, police record specific details, most importantly the time, date and place of the offence. When police commence their investigation they look for information to help identify a suspect. Now police will be able to search the KOORCA® database to retrieve any tags that match the reported crime. This may reveal concrete evidence or simply produce leads to follow up. Images are tagged with phone number, time and location data but the system is not monitored. The system is only searched in relation to a reported crime or emergency call.

Is it lawful to take photos without someone’s permission?

Yes. People take photos out in the community every second of every day. You may lawfully take photos of almost any thing or any person in public. However, it is never ok to photograph someone’s private parts or private activities without their knowledge or permission. Remember, the same law allows CCTV cameras to take footage all day every day.

Is this a replacement for “000”?

“No. You should call 000…
– If a crime is happening now, or
– When a life is threatened, or
– When the event is time critical, for example, a fire.
However, KOORCA® can be the fastest and most efficient way to contact 000 using a mobile phone. When you tap the “Emergency Call” button it will connect a normal voice call to 000. The advantage you have using KOORCA® to call is that it provides an extra layer of information that can allow the operator to see your pin point location and a photo of the scene. A single tap dials for help and sends one photo of the scene. You can also switch between the phone call and KOORCA® screen to continue submitting CCTV photos or video. These can be available in real time for the emergency responders.

What if I am out of mobile phone range? Is KOORCA® still able to send the photo?

No. KOORCA® will store the image in cache and automatically send the data as soon as internet service is rediscovered. Your emergency call will connect if you are in range of any mobile phone service provider. It is not carried over the internet.

When I take a photo or video using the CCTV button what happens?

You are tagging that image on KOORCA®. This includes the image, time, date and place of your photo with your device number. This data is filed immediately in a cloud data base vault. It all happens instantly with a single tap on the button.

Will I be able to claim any rewards for crimes solved or prevented?

It’s possible but unlikely. Your satisfaction from doing a good deed is your main reward. The benefit flows on for everyone though, and that is improved public safety and less crime.

How quickly is the image and data sent to the database?

The data is tagged instantly at the single tap of the CCTV button. The time to complete the transmission varies depending on your internet speed but is usually a couple of seconds. You will see a message once the upload is successful. If you are out of internet service the data will send automatically once service is rediscovered.

I like my privacy. Isn’t this just going to give “Big Brother” more information about me?

“Big Brother” already has access to all the data it needs to have an opinion on you, but how effective is that at preventing crime? With KOORCA®, you are controlling the flow of information that is specific to identifying criminals. It is better to stop relying on the government to keep us safe through the costly installation and monitoring of more CCTV assets, and instead, start contributing to prevention ourselves. This is the app for those who want less government scrutiny. The alternative is increased government controlled monitoring in the future. Your privacy is not compromised but instead protected and your public safety is improved immensely.

Is the database secure? Who can access the database?

All the information sent and stored using KOORCA® is locked in an encrypted database that has very strict and traceable access. Authorised access is only permitted to government emergency service employees as regulated by their internal policies and procedures and subject to strict security clearances and two-factor authentication.

What if I tag someone on KOORCA® by mistake? Can I delete a photo once it has been sent?

Once the image has been sent it can’t be retrieved, deleted or modified. It does not matter if you accidentally tag an image because it will only be reviewed if a reported crime or emergency call matches that data. Much of the data sent to KOORCA® will never need to be viewed. This feature removes the option for an offender to steal your device and review or delete the data.

What does it cost?

It’s FREE! No subscription fee and no advertising. We never collect person identification information from you, so we have no contact details to on-sell either. We can help you but we can’t extract money from you. This app is for the benefit of the community, by the people for the people!

When would it be appropriate to tag something on KOORCA®?

Whenever you think an image of what you are seeing could be useful for police or emergency response, or if you feel threatened or scared by someone or something, see anything that looks suspicious or see something you think doesn’t add up. Your footage could be of anything identifiable. For example, it could be of somebody, groups of people, number plates or vehicles, suspicious items, the scene of a serious accident or crime.

Will I be forced to attend court to give evidence if my photo has helped solve a crime?

KOORCA® is essentially anonymous. Your device may be used to send data, but this does not confirm the individual who tagged it. Unless you identify yourself to Police as a witness, a victim of crime or actually report the crime to Police, then the data is simply listed against the device phone number.

If Police speak to you and you provide information relevant to their investigation then you could be subpoenaed to give that evidence if the matter went to court.

CCTV type information usually plays only a small role in an investigation. Cases will not progress if the police do not gather a substantial amount of other evidence.